Shipping policy

Shipping Policy

Processing Time All orders are processed within 1–3 business days. Orders placed on weekends or holidays will be processed the next business day.

Domestic Shipping (United States)

Standard Shipping: 7–10 business days
Expedited Shipping: 2–3 business days Shipping rates are calculated at checkout based on order weight and destination.

International Shipping

We proudly ship to customers in more than 90 countries worldwide, including Canada and the EU. Shipping rates and delivery times are calculated at checkout based on destination. If your country is available for delivery, you will see shipping options during the checkout process.

Shipping Costs: International shipping rates are calculated at checkout based on destination and package weight.

Estimated Delivery Times: International orders typically arrive within 15-21 business days from the date of shipment, depending on the destination country and local customs processing times. Please note that delivery times may be longer during peak seasons or due to carrier delays.

Customs & Import Duties: Customers are responsible for any customs duties, import taxes, or fees imposed by their country. These charges are not included in your order total and are collected by your local customs authority.

Carriers: We ship internationally via USPS, UPS, or FedEx depending on destination.

Lost or Delayed Shipments: If your order has not arrived within 30 days of shipment, please contact us at [your email] so we can assist you.

Order Tracking Once your order ships, you'll receive a confirmation email with tracking information.

Questions? Contact us at hello@mercyatdawncoffee.com